How can I get help with my order?
Our support team is available via email at info@mitchelldiamonds.com or by phone at 1-772-260-9980. You can also visit our contact page for more options.
What are your support hours?
We provide support Monday to Friday, 9 AM to 6 PM EST. Response time for emails is typically within 2 business hours.
Do you offer live chat or messaging?
Yes, a live chat widget is available on our website during business hours for immediate assistance with general inquiries.
Where can I find answers to common questions?
Browse our detailed services page for process information. For specific policies, please see our policy and terms pages.
How do I request a customization for a jewelry piece?
Please contact our design team via email to initiate a consultation. We will guide you through our structured customization workflow.

Contact Us

Reach out to our team for inquiries about our handcrafted jewelry, gemstone selection, or customization process. We are here to assist you.

Contact Information

Address 6879 Turner Valley Suite 456
Phone 1-772-260-9980
Email info@mitchelldiamonds.com
Hours Mon-Fri: 9am-6pm, Sat: 10am-4pm

Begin Your Bespoke Journey

Share your vision for a custom piece, inquire about our gemstone selection, or request a consultation. Our master artisans will respond promptly.